PostNord in brief
PostNord AB was formed in 2009 through the merger of Post Danmark A/S and Posten AB. We offer communication and logistics solutions to, from and within the Nordic region. In 2012 PostNord had net sales of SEK 39 billion and 40,000 employees.
The parent company, PostNord AB, is a Swedish public company owned 40% by the Danish state and 60% by the Swedish state. Votes are allocated 50/50 between the owners. Operating activities are run in three areas: Mail (business areas Mail Denmark and Mail Sweden), Logistics and Strålfors.
Net sales 2012
Average number of employees 2012
- 11million letters
- 400thousand parcels
- 11thousand pallets of goods
- Continued implementation of the group’s strategy, Roadmap PostNord 2015.
- Rationalizations within Mail – adjusted operating margin of 5.6 percent, despite sharp volume reduction.
- Continued build-up of new terminal structure in Sweden.
- Improved overall delivery quality for overnight delivery of 1st-class mail.
- Growth under profitability for Logistics – logistics services now account for 34 per cent of net sales.
- Acquisition of Green Cargo Logistics, Harlem Transport, Byrknes Auto, Svensk Morgondistribution and Distribution Services.
- Turn-around for Strålfors to profitability.
- Carbon dioxide emissions reduced by 5 percent.
- Reach your recipients.
- On time.
- Securely and effectively.
Voices on PostNord
“Free delivery and returns are a key element of our corporate philosophy. So having a well-functioning collaboration with the right logistics partner is a crucial, unavoidable part of Zalando’s commitment to value. With PostNord, we’ve found the best solution for our Nordic market customers.”Michael Lindskog, Nordic agent for German e-retailer Zalando.
Smart business communication
“We introduced a new type of invoice that generated a 20–30 percent increase in recipients’ willingness to pay. There is no doubt that customers know it’s an invoice, but they are now more willing to pay than they previously were.”Peter Ahnell, DNB Finans.
“Apotek Hjärtat’s own supply chain is focused on always getting our customers’ medicines to them on time. It is crucial for us to have a logistics partner that shares our customer focus and offers daily deliveries to all of our pharmacies within 24 hours and with the quality level required for pharmaceutical transports.”Anders Nyberg, CEO of pharmacy chain Apotek Hjärtat.
Efficient direct marketing
“We worked with Posten to develop an offer that combined physical and digital marketing, based on our own marketing plan. Our goal was to attract more visitors to our stores and increase sales – which we achieved. There are major advantages in linking direct marketing and key word optimization, as we will be using more of this combination in the future.”Olof Fransson, CEO of DIY stores Biltema
Originally, we were two national postal operators active in two separate monopoly markets. Today PostNord is a Nordic service company active in a competitive international arena.
We are operating in the midst of a paradigm shift. Digitization is creating new communication opportunities. Mail volumes are declining and trade is increasingly borderless. International transports are growing and care for the environment is in focus.
These structural changes have already radically altered our business environment, and will continue to do so. This presents challenges as well as opportunities for PostNord.
You need to be able to reach your recipients. On time. Securely and cost-effectively. This is what we are passionate about, and we are never complacent when it comes to fulfilling our duties and improving our services. We have a set of core values that guide us in terms of what we give our customers and how we want to continue our development.
PostNord keeps its promises and delivers mail everywhere securely, on time and to the right place. We have the market’s best accessibility and we listen to our customers’ views. PostNord is a business partner to its customers, and we help them meet their communication and logistics challenges.
We are also dedicated to reducing our own – and thereby our customers’ – climate impact.
We are the reliable, accessible and environmentally sound business partner for communication and logistics.
Net sales:SEK 23,164 m
Operating margin1):3.0% / 5.6%
Average number of employees:30,207
Refers to reported operating margin/adjusted operating margin (excluding restructuring costs and non-recurring effects).
Net sales:SEK 13,426 m
Operating margin1):0.8% / 1.9%
Average number of employees:6,718
Net sales:SEK 2,665 m
Operating margin1):neg / 2,9%
Average number of employees:1,509