PostNord’s operations shall be conducted responsibly in relation to the group's stakeholders. It is essential for long-term value creation that the company understands the issues that key stakeholders regard as most important.
Our key stakeholders are comprised of the following groups:
Owners
PostNord AB is a Swedish public company owned 40% by the Danish state and 60% by the Swedish state. The states are represented by the Swedish Ministry of Finance and the Danish Ministry of Transport. Votes are allocated 50/50. PostNord AB is the parent company of the group.
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Society
The postal legislation and pertinent regulations define the requirements concerning universal postal service obligations in Denmark and Sweden. PostNord participates in several international trade associations such as Post Europe and International Postal Corporation (IPC) which address various industry issues, including the environment. An ongoing dialogue is also conducted with various interest groups representing business owners, rural residents, functionally disabled persons and others.
Customers
Most of PostNord’s revenue comes from businesses and organizations. A large proportion of recipients are consumers. It is important that customers experience PostNord as a trusted and accessible business partner, because this is essential for the group to conduct successful business.
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Employees
PostNord is one of the largest employers in the Nordic area. Employees with the right skills and commitment are crucial to customer satisfaction and business success. As one of the largest employers, PostNord has a great social responsibility.
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Suppliers
PostNord makes annual purchases worth billions from a large number of suppliers. The majority of PostNord’s purchasing is for transportation and services. The group's suppliers undertake to live up to the company's code of conduct for suppliers.
Partners
As one of the largest Nordic companies, PostNord cooperates with numerous companies, organizations and associations in various contexts and regarding different issues related to its business. Among the group's most important partners are its partner outlets in the retail sector in the Nordic countries since they have an important role in making PostNord’s offer accessible to private individuals and companies.
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