Customers should primarily contact local customer services in each country and business area. However, if the customer perceives a decision as incorrect, the case can be reconsidered by the independent ombudsman.
The independent ombudsman assignment involves both mail and packaging services and includes business areas; Meddelande Sverige and Logistics in Sweden as well as Breve Danmark and Logistics in Denmark.
Jesper Buhl Lena Jansson
Photo: Henrik Petit Photo: Henry Lindholm