Employee participation and involvement are key elements in building a successful group
Employees’ views of PostNord as a company and employer are measured through employee satisfaction surveys. The results and ensuing discussions between employees and managers encourage performance and help PostNord become a better workplace.
The results of the employee satisfaction surveys are reported as an employee index and comprise a total value for the level of satisfaction and involvement.
The results of the Danish employee satisfaction index (MKA index) increased in 2010 to 71 from 69. The rest of the group’s business areas responded to the Voice survey. The results of the index showed a slight decrease to 64 from 66 in the employee satisfaction index (MIX). The manager of each unit analyzes the results and creates an action plan for moving forward.
As of 2011 all PostNord employees will respond to the same employee satisfaction index.