Peak-end rule – why delivery is so important

Are you working very hard to always give your customers the best experience? According to the Nobel Prize winner in Economics, Daniel Kahneman, it’s enough to give them a peak and a good last experience.

Want to know more? Read the full article at directlink.com


Direct Link is a fully owned subsidiary of PostNord. Direct Link are specialists in helping ecommerce companies with worldwide deliveries and have operations in the United States, United Kingdom, Germany, Singapore, Hong Kong and Australia.

Last updated: 6/2/2017 8:51 AM