Sustainability in the governance model

PostNord will create financial value and at the same time ensure implementation of universal postal services in Sweden and Denmark. Sustainability is part of PostNord’s governance model and many group targets are associated with sustainability.

Group repositioning strategy

PostNord’s strategy, Roadmap PostNord 2015, involves the repositioning of PostNord’s operations to counter changes in the market. Read more about PostNord’s strategic objectives on pages 15–21. The group strategy includes a continued focus on sustainability initiatives to ensure an environmentally sound and gender-equal operation.

PostNord’s management model is described in the Corporate Governance Report found on pages 70–86. PostNord uses the EFQM (European Foundation of Quality Management) model to evaluate and monitor the operational management system. This model is based and focused on value creation for all key stakeholders. The model has a holistic perspective in terms of the management and development of the business. Read more on page 73.

Defined sustainability goals

PostNord’s group targets include targets in the areas of quality, the environment and employees. These areas are central to PostNord’s continued development. The group targets defined for quality, the environment and employees are those deemed by the Group Executive Team and Board of Directors as having the greatest potential impact from a sustainability perspective. Read more about group targets on pages 20–21.


PostNord has published sustainability reports according to GRI since the group was formed in 2009. The 2013 Sustainability Report is the group’s fifth sustainability report. It is directed to those who want to get an idea of our sustainability work during the past year and our ambitions for the future. Sustainability Report content was based on GRI principles for definition of content: materiality, stakeholder inclusiveness, sustainability context and completeness. The report includes, if not otherwise indicated, the Nordic operations, since most of the group’s net sales and employees are in this region. The last report was published on March 20, 2013. Information on the accounting principles applied and their scope are detailed in the Accounting Principles. The Sustainability Report has been prepared in accordance with the Global Reporting Initiative’s (GRI) Sustainability Reporting Guidelines, version 3.0, Application Level C+. The Sustainability Report comprises pages 42–69 and the GRI cross-reference table available on the group’s website,

The Sustainability Report was adopted by PostNord’s Board of Directors on February 20, 2014. KPMG has reviewed PostNord’s 2013 Sustainability Report. The Attestation Report is found on page 69. KPMG also confirms that PostNord’s Sustainability Report was prepared in accordance with Global Reporting Initiative’s Application Level C+.

During the fall of 2013 PostNord conducted a GAP analysis of the PostNord Sustainability Report and Annual Report as to GRI guidelines, version 4.0 (GRI G4). A materiality analysis will be conducted during the spring of 2014.