The agreement concerns logistics for a total of 80 buildings at Novozymes’ facilities in Bagsværd, Copenhagen and Kalundborg. Transports include everything from physical laboratory samples, classified waste and office items to ordinary letters, parcels and air transports.
PostNord extremely professional
“The first period has gone incredibly well and without any complaints from the users. Our impression is that PostNord has proven to be extremely professional when it’s come to handling the changes to transport needs that occurred during the period,” says René Jacobsen, Novozymes’ Facility Manager.
PostNord’s key account manager Jimmie Hviid Topp says the transport tasks have become more comprehensive than what Novozymes indicated on the bid request. They work with full transparency in everything, and they also made an effort in the first period to describe all duties down to the smallest detail to be sure they meet customer expectations.
“We’re extremely pleased that we’ve been able to carry out all the duties without letting users down. We’ve successfully planned and restructured operations on short notice – for example, we’ve provided new vehicles from one day to the next,” he says.
Transparency was incredibly important to Novozymes in the selection of PostNord.
“We’ve needed to figure out how many shipments we have and how big our transport needs really are. With PostNord, we can take our internal logistics solution to a higher level by using and customizing the route network in the functional agreement,” says René Jacobsen.
PostNords environmental profile important
Consequently, Novozymes has more efficient transports and can highlight costs down to the departmental level.
René Jacobsen also points out PostNord’s green environmental profile.
“We have a lot of short-distance transports, so it’s important that we can cycle and that we aren’t dependent on diesel-powered motor vehicles, which are poorly suited to these kinds of transports,” he says.