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What is a cookie?

A cookie is a text file placed on your computer or other IT equipment

A cookie enables recognition of your computer and the collection of information on what websites and functions have been visited. It helps maintain your settings when you are navigating a website or return to the same website at a later point. Cookies are sometimes used to collect information which is considered personal data, such as your IP address and information related to the IP address, but no information directly related to you as an individual. Cookies are used by practically all websites and the website/Digital Channel is often dependent on cookies to function.

Cookies are either deleted automatically when the user turns off its web browser (so-called "session cookies"), or are stored on the user's computer to facilitate future visits on the website (so-called "permanent cookies"). Permanent cookies should also be deleted, either automatically or after a certain period.

Cookies in PostNord's digital channels

PostNord’s Digital Channels uses cookies for several reasons related to functionality, analysis and marketing. We primarily use cookies to gather statistics on the users’ visits and to improve your user experience, e.g. so that your preferences are saved, but we also use cookies for certain types of marketing. 

Cookies on the Website

The Website uses two types of cookies: persistent cookies and session cookies. Persistent cookies, which are saved on your computer for some time after the web browser is closed, are used for surveillance and to log web traffic and traffic patterns between your computer and the Website. Session cookies, which are deleted automatically after the browser is closed, are used to optimize loading and caching of web pages on your computer.

Supplier Name Purpose Persistence
Google Analytics _ga, _gat, _gid These cookies store information about how the user uses PostNord's website, including the number of pages displayed, where the visitor comes from and the number of visits. 2 years,
1 minute,
24 hours
Marketo _mkto_trk Contains unique alphanumeric value to associate visitor to a Marketo person record. 2 years

Channel ID,  id

Channel ID: Purpose is for local storage. id: This cookie is used for re-targeting, optimisation, reporting and attribution of online adverts.  1 year
Twitter @@History/@@scroll|# Unclassified Persistent
LinkedIn bcookie, bscookie, BizoID, UserMatchHistory, lidc, IN_HASH Used to optimize the range of advertising on LinkedIn.  1 year
YouTube GPS Registers a unique ID on mobile devices to enable tracking based on geographical GPS location. Session
YouTube VISITOR_INFO1_LIVE Tries to estimate the users bandwidth on pages with integrated YouTube videos. 179 days
YouTube YSC Registers a unique ID to keep statistics of what videos from YouTube the user has seen.  Session
YouTube PREF Tracks user preferences and serve up related content or adverts within an embedded YouTube video.  2 years
PostNord ASP.NET_SessionID Preserves the visitor's session state across page requests.  Session
PostNord BIGIpServer Used to distribute traffic to the web site on several servers in order to optimise response times.  Session
PostNord acceptcookies Used for not showing cookie banner once accepted.  Session JSESSIONID Preserves users states across page requests.  

We use the following cookies on the Website: 
Name: Google Analytics
Cookies from Google Analytics are used to measure visitor statistics on the Website.

These are called:

The session cookies that are used are:
- hhclickref
- s_sess
- ASP.NET SessionId

Other cookies:
- hhclickarea

This is a description of the cookies used on the Website. The Website may contain links to other sites that also use cookies; those cookies are not described here. We also use web beacons—small, transparent image files—in order to monitor web traffic and traffic patterns between your computer and the Website.

Consent to the use of cookies

In accordance with the Electronic Communications Act (2003:389), cookies may only be used with the user’s consent.You can choose whether or not to accept cookies. Most web browsers automatically accept cookies, but the settings can be changed. In the settings section of your browser, you can set which cookies to allow, block, or delete. If your browser (or equivalent device that can access websites) is set to allow cookies when you visit the Website, you are deemed to have consented to such usage.

If you do not consent to the use of cookies when you visit the Website, you can either deactivate the use of cookies in your browser or stop using the Website. Deactivating the use of cookies in the settings section of your browser may result in the services and functions on the Website not functioning as intended.

You can change your PostNord cookie settings at any time. 

If you have any questions about cookies you can contact us.