In 2019, PostNord delivered 2.9 billion letters and shipments, 179 million parcels to the Nordic region’s 27 million residents and two million businesses.
About us
PostNord offers communications and logistics solutions to, from and within the Nordic region. We are also proud to be entrusted with ensuring mail delivery to private individuals and business in Sweden and Denmark.
With our expertise and a unique distribution network, we are developing the basis for tomorrow’s communication, e-commerce, distribution and logistics.
PostNord is our common brand and in combination with the well-known postal symbols, we offer mail and communication services in Sweden and Denmark.
PostNord AB was established in 2009 through the merger of Post Danmark A/S and Posten AB. The parent company, PostNord AB, is a Swedish public limited company with headquarters in Solna, Sweden. PostNord is owned 40% by the Danish State and 60% by the Swedish State. Voting rights are shared 50/50 between the owners.
PostNord in figures 2019
38.3sales (SEK billion) | >8,000distribution points/partner outlets, and Collect-in-store outlets in the Nordic region | 541 MSEKAdjusted operating income (adjusted EBIT) |
–36%reduction in carbon dioxide emissions since 2009 | 95.9%weighted parcel delivery quality | 28,627employees (FTE) |
2.9billion letters and other mail items | 179million parcels |
Find out more
Our values
Our set of common values act as a compass, to guide our actions and determine our success.
Mission and vision
PostNord connects people and businesses reliably, efficiently and on time.
Strategy
Our strategic direction is to be a leader in parcel distribution and e-commerce, as well as having a sustainable, demand-driven letter delivery business.
Our Market
Digitalization is the single strongest influence on PostNord’s communication, e-commerce, and logistics business.
Organization
The Group consists of the following country organizations: Sweden (including Finland), Denmark (including Germany and Direct Link) and Norway, as well as PostNord Strålfors and five Group functions.
Corporate Governance
Our overall goal is to create long-term value for our owners and to ensure the fulfilment of our universal service obligations. One prerequisite for this is well-functioning corporate governance.
Purchasing
Every year, PostNord purchases goods and services for about SEK 20 billion from approximately 26,000 suppliers.
History
People have been sending letters to one another for thousands of years. Here is our perspective of the way in which the infrastructure for the delivery of mail and goods has developed over time.
Independent ombudsman
Customers should primarily contact local customer services. If the customer perceives a decision as incorrect, the case can be reconsidered by the independent ombudsman.
Whistleblower system
Many companies have a reporting procedure – a whistleblower system – to ensure that serious crimes committed by a person in a senior position can be reported. PostNord also has a system of this kind.
GDPR
Due to the introduction of GDPR in May 2018, PostNord revised its general and special terms and conditions of service so that these are in alignment with GDPR.
