About usPostNord offers communications and logistics solutions to, from and within the Nordic region. We are also proud to be entrusted with ensuring mail delivery to private individuals and business in Sweden and Denmark.
In 2020, PostNord delivered 2.6 billion letters and shipments, 198 million parcels to the population of 28 million inhabitants and 2 million companies in the Nordic region.
With our expertise and a unique distribution network, we are developing the basis for tomorrow’s communication, e-commerce, distribution and logistics.
PostNord is our common brand and in combination with the well-known postal symbols, we offer mail and communication services in Sweden and Denmark.
PostNord AB was established in 2009 through the merger of Post Danmark A/S and Posten AB. The parent company, PostNord AB, is a Swedish public limited company with headquarters in Solna, Sweden. PostNord is owned 40% by the Danish State and 60% by the Swedish State. Voting rights are shared 50/50 between the owners.
PostNord in figures 2020
net sales, SEK billion
distribution points/partner outlets, and Collect-in-store outlets in the Nordic region
Operating income (EBIT), SEK million
carbon dioxide emissions since 2009
weighted parcel delivery quality
billion letters and other mail items
Vision, purpose and CVP
Our set of common values act as a compass, to guide our actions and determine our success.
Our strategic direction is to be a leader in parcel distribution and e-commerce, as well as having a sustainable, demand-driven letter delivery business.
The Group consists of the following country organizations: Sweden (including Finland), Denmark (including Germany and Direct Link) and Norway, as well as PostNord Strålfors and five Group functions.
Our overall goal is to create long-term value for our owners and to ensure the fulfilment of our universal service obligations. One prerequisite for this is well-functioning corporate governance.
People have been sending letters to one another for thousands of years. Here is our perspective of the way in which the infrastructure for the delivery of mail and goods has developed over time.
Customers should primarily contact local customer services. If the customer perceives a decision as incorrect, the case can be reconsidered by the independent ombudsman.
Many companies have a reporting procedure – a whistleblower system – to ensure that serious crimes committed by a person in a senior position can be reported. PostNord also has a system of this kind.