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Meet our people

Anne-Christine Lane

Head of Analytics and Automation

Anne-Christine is the Head of Analytics and Automation in PostNord Group at the unit Nordic Strategy and Solutions.

To handle the various needs, we have roles as Product owner, Business Analyst, Data Engineering and Data Scientist in the team. Our competences are broad and deep, and working here requires a need and interest of understanding business.     

A Product owner is responsible of a certain area or services, understands tools and technology, behaviors and needs to act proactive within this field to suggest, advice and support stakeholders.

A Business Analyst is mainly specialized in deep dive analyses by looking into data, processes and manual work tasks, sort out and identify possibilities of optimization and suggest a road map. It´s often several activities that needs to be planned and done to get a full effect of a transformation and this needs to be in close cooperation with the operations and the competences in our Center of Excellence.

Both Product owner and Business Analyst needs to be able to act as a project manager, understand the problem and possibilities within different technologies and how to use this to make a great customer (or user) experience and in the same time efficient in accordance to our goals and business needs. It´s like being a juggler.

What is the most fun part of being a manager for your team & unit? And what are the most fun aspects of working at PostNord?
- Great people, great company and tasks vary from day to day and that’s fun. It´s both strategical and operational. We support and we advise, we work from ideation to solution, so we get to be innovative in our thinking. We sell possibilities or solutions to problems we have identified or expecting to be there.

What is it like working in your team?
- In our team we take ownership, share our knowledge and competences. We are eager to listen to each other and give advice and help. Our competences are within each individual and we know that we are all needed in the process to make results. We are a team of great diversity and I guess this makes us extra successful in collaboration, we complement each other.  

What kind of person would fit and thrive in the team?
- To work in this team, you need to take responsibility, to drive change and be brave. Everyone doesn´t want change and you need to encourage these people and show “what´s in it for them”. You need to be engaged in your work and be able to support and educate stakeholders whatever role you have in our team. 

Why should you as a candidate apply to your team and the role as Product Owner or Business Analyst?
- If you want to drive change, have an interest in process optimization, loves facts and figures and you don´t need instructions to get your job done then you should apply to join us on our transformation journey both as Product owner and Business Analyst. The difference is that a Product owner is deeply engaged with his/her product and from a product perspective always see that we are in front of technology and competence and deliver services in the most efficient way. The Business Analyst works simultaneous in several areas, analyzing what and how to optimize and if there is potential to reach higher efficiency. Both roles demand good understanding of business processes and change management.