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FINLAND: E-COMMERCE IN THE NORDICS 2024 - SPRING

Deliveries in Finland, spring 2024 🇫🇮

The Finns prefer to pick up their orders in a parcel locker. The method was used by 33% of the respondent compared to only 13% in 2019. However, 18-29-year-olds are indifferent between parcel lockers and home delivery to the door, but 65-79-year-olds prefer to pick up the order at a service point.

Used and preferred delivery methods

Delivery to a service point is the most frequently used method for recent deliveries, although it has decreased from 52% to 42% since 2019.

Did you pay for your most recent delivery?

How long did it take for the parcel to be delivered?

Two-thirds had to pay for their latest delivery. 6 out of 10 orders were delivered in 3-5 days. 23% of the respondents aged 18-29 got their most recent order delivered within two days waiting time. In this age group 73% had to pay for their most recent delivery.

Spring 2024 Insights

Returns in Finland

A snapshot of return trends in Finland during spring 2024.

Deliveries in Finland

Insights into Finnish delivery preferences from spring 2024.

Payments in Finland

How consumers in Finland preferred to pay in spring 2024.

Cross-border in Finland

How Finnish consumers shopped internationally in spring 2024.