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SUSTAINABILITY MATTERS

Why sustainability matters to Nordic consumers

Sustainability is not just a trend in the Nordics. It is part of everyday life. Living responsibly and beautifully is something we naturally do, and it is one reason why Scandinavians consistently rank among the happiest people in the world. This mindset shapes how we shop, what we buy, and how we expect companies to operate.

The Nordic consumer mindset

Sustainability is embedded in how we live. From recycling programs to renewable energy, children grow up in societies where responsibility toward the planet and the community is emphasized. This foundation naturally extends to shopping behavior.

According to PostNord’s Spring 2025 E-commerce report, eight out of ten Nordic shoppers actively prioritize sustainability. Consumers look at the materials used, the conditions in which products are made, and the environmental footprint of delivery. Making responsible choices is not a trend. It is part of how we define wellbeing and live in alignment with our values.

How sustainability shows in daily life

How we live reflects what we care about. People want to understand the environmental impact of their choices and appreciate brands that are open about how products are made, packaged, and delivered. When businesses share this information clearly, they earn trust and create stronger connections with the communities they serve.

Sustainable delivery is just as important as the product itself. Packaging is only the beginning. Consumers care about how parcels are shipped. Fossil-free transport using electric and biofuel vehicles is increasingly common. Parcel lockers are popular because they reduce failed deliveries and unnecessary trips, lowering emissions. Consumers also appreciate when carbon impact is visible at checkout.

PostNord helps businesses meet these expectations. With Nordic Swan Ecolabel certification and green logistics corridors, we provide delivery solutions that are not only low in emissions but also verifiable. When sustainability is proven, it builds confidence for both businesses and consumers.

Cultural values shape consumption

In the Nordics, cultural values like lagom, meaning balance and moderation, influence how people live and shop. Minimalism, reuse, and thoughtful consumption are common habits, and quality and functionality are often appreciated just as much as style and innovation.

Opportunities for businesses

The Nordic market offers both challenge and opportunity. Companies that adopt clear and transparent sustainability practices can build trust, strengthen loyalty, and stand out as leaders in responsible commerce. Success comes from genuine commitment at every stage, from sourcing to delivery. Businesses that take this approach gain credibility and long-term growth in a market where reputation and ethics are highly valued.

PostNord Fossil-free 2030 Vision

At PostNord, our 2030 vision focuses on enabling net-zero delivery across the Nordics. We are expanding fossil-free transport and green logistics corridors, increasing transparency with carbon tracking, and innovating delivery methods such as parcel lockers to reduce emissions. By working closely with businesses, we help integrate sustainability across the entire value chain. Our goal is to provide solutions that meet consumer expectations while creating measurable environmental impact.

Want to see how the green transition is taking shape? Watch episode one of our web series, where we share real examples of how we are moving toward fossil-free delivery by 2030. 

You can explore the full series here: The Green Transition.

Why it matters for your business in the Nordics

The Nordics set the benchmark for responsible consumer behavior. Sustainability is not separate from daily life, it is central to how people shop and live. For businesses, this means that responsible practices in product design, packaging, logistics, and communication are not optional. They are essential to meeting expectations, earning trust, and securing long-term growth.

Nordic consumers reward brands that live up to their values. Companies that embrace sustainability fully will find opportunities for growth and lasting relevance in a region where responsible living is second nature.

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