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SWEDEN: E-COMMERCE IN THE NORDICS 2024 - SPRING

Deliveries in Sweden, spring 2024 πŸ‡ΈπŸ‡ͺ

More orders should be delivered home to the door instead of to service points, according to the Swedish e-commerce consumers.

Used and preferred delivery methods

The share of orders that are delivered to the door has increased. Delivery through parcel lockers, the fourth most popular option, has also increased in popularity; from 2% in a similar survey 2019 to 18% today.

Did you pay for your most recent delivery?

More than half of the deliveries had a fee. Over 60% of the 18-29 year-olds and 48% of the 50-64 year-olds paid for their latest order.

Chart showing delivery times

Most customers had to wait 3-5 days for their online purchase to be delivered. 9% of the 18-29 years-olds got their delivery on the same day, but only 1% of the 50-64 year-olds.

Spring 2024 Insights

Returns in Sweden

A snapshot of return trends in Sweden during spring 2024.

Deliveries in Sweden

Insights into Swedish delivery preferences and behaviours from spring 2024.

Payments in Sweden

How consumers in Sweden preferred to pay in spring 2024

Sweden's cross-border shopping

How Swedes shopped internationally in spring 2024.