E-commerce delivery trends in Norway - spring 2026 🇳🇴
Delivery to a service point remains the most used delivery method and continues to grow. However, home delivery remains the most preferred option among Norwegian consumers, despite a decrease in usage compared to 2025. This highlights a gap between actual behavior and preference. Parcel lockers have also gained popularity for the third consecutive year, both in terms of usage and preference. It is more than twice as common to use parcel lockers in 2026 compared to 2024.
Norwegians are most willing to pay extra for home delivery, with 51 percent stating they have done so.
Overall, willingness to pay for delivery services exceeds actual usage, especially for same day delivery. However, home delivery stands out as an exception, with more consumers reporting that they have paid for it than those who say they are willing to do so. Younger consumers aged 18–29 stand out as the group most willing to pay additional fees, with 58 percent willing to pay for home delivery and 64 percent for same day delivery. This indicates that speed and convenience is particularly valued by young Norwegians.
1 in 4 consumers are willing to pay extra for sustainable deliveries, while more than half are willing to wait longer for a sustainable delivery. This suggests that consumers value sustainable deliveries, but primarily when it does not involve additional costs.
